Privacy Policy

Effective Date: July 18, 2026

At ellie b gems, we value your trust and are committed to protecting your personal privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit, browse, or make a purchase from our store.

1. Information We Collect

When you interact with ellie b gems, we collect certain pieces of information to ensure a smooth shopping experience:

• Order Information: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers or alternative payment methods), email address, and phone number.

• Device Information: When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse, we collect information about the individual web pages or products that you view.

2. How We Use Your Information

We use the information we collect to fulfill the core parts of our business, including:

• Fulfilling and shipping your jewelry orders (processing payments, arranging shipping, and providing invoices/order confirmations).

• Communicating with you directly regarding your orders, account status, or customer service inquiries.

• Screening our orders for potential risk or fraud.

• Providing you with information or advertising relating to our jewelry collections, promotions, or updates (if you have opted in to receive marketing communications).

3. Sharing Your Personal Information

We only share your personal information with trusted third parties to help us use your information as described above. For example:

• E-commerce & Shipping Platforms: We share your address and order details with e-commerce hosts (like Shopify) and shipping carriers (like USPS, UPS, or FedEx) to physically deliver your items.

• Payment Processors: Your payment details are processed securely through encrypted gateways; we do not store your raw credit card data on our private servers.

• Legal Compliance: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Your Rights

Depending on where you live (such as California or the EEA), you may have specific data protection rights. These generally include the right to access the personal information we hold about you, to ask that your personal information be corrected or updated, or to request that your personal information be deleted.

If you would like to exercise any of these rights, please contact us using the information below.

5. Data Retention

When you place an order through ellie b gems, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Changes

We may update this privacy policy from time to time in order to reflect changes to our business practices or for other operational, legal, or regulatory reasons.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by mail at our physical headquarters:

ellie b gems

1487 Shagbark Dr,

Bolingbrook, IL